Privacy Policy
Power Shine Lighting Inc · 297 Hewes St, Brooklyn, NY 11211 · Effective November 9, 2026
This policy explains what information Power Shine Lighting Inc ("PowerShine", "we", "us") collects when you buy from us, receive a delivery from us, or message us, including on WhatsApp, and how we use it. It applies to our website powershinelighting.com, our WhatsApp business number +1 347-904-1301, and our order and delivery services.
Information we collect
- Contact details: your name, company, phone number and email address.
- WhatsApp messages: when you message our WhatsApp number we receive your phone number, your WhatsApp profile name, and the messages, photos or files you send us.
- Order information: what you ordered, quotes, invoices and payments.
- Delivery information: the delivery address, the scheduled date and estimated time of arrival (ETA), the driver's route, and proof-of-delivery photos and signatures.
How we use it
- To answer your questions about your orders and deliveries, for example "When is my delivery coming?". Some WhatsApp replies are written automatically by our assistant, which looks up your order or delivery; our staff can read the conversation and take over at any time.
- To send you delivery updates, the ETA and a tracking link for your delivery.
- To process orders, invoices and payments, and to provide customer service.
- To keep records required by law (for example tax and accounting records).
We only use your WhatsApp messages to serve you. We do not use them for advertising.
Sharing
We do not sell your personal information, and we do not share it for advertising. We share it only with:
- service providers who run our systems for us (for example WhatsApp / Meta to carry messages, our web hosting and data storage, payment processors, and shipping carriers), only as needed to provide their service;
- our drivers and staff who handle your order or delivery;
- authorities, when the law requires it.
To protect your privacy, delivery details such as names, items and photos are only shared with the phone number or email on that order.
How long we keep it
- WhatsApp conversations: up to 2 years after your last message, then deleted.
- Delivery photos and route information: up to 2 years after the delivery.
- Orders, invoices and payment records: as long as tax and accounting law requires (usually 7 years).
Security
Your information is stored on secured, access-controlled systems. Only staff who need it for their work can see it.
Your choices and deleting your data
You can ask us at any time to see, correct or delete the information we hold about you, or to stop messaging you on WhatsApp. You can also just tell us on WhatsApp. To ask for deletion, email sales@powershinelighting.com with the subject "Privacy request", or call us. We will answer within 30 days. We may keep records we are required to keep by law.
Children
Our services are for businesses and adults. We do not knowingly collect information from children under 13.
Changes
If we change this policy, we will post the new version on this page with a new effective date.
Contact us
Power Shine Lighting Inc
297 Hewes St, Brooklyn, NY 11211
Phone: 718-925-2272
Email: sales@powershinelighting.com